Nicola Dyer
It was all very easy
Best Sellers
100% Cotton Tote 5oz
Curvy Printed Pens
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Customer reviews from Hotline orders
Genuine reviews from Hotline customers and independent reviews on Trustpilot.
4.9
/ 5
Based on 6,078 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Write review
We love hearing from you! How was your hotline experience?
Jemima PANTELI
Very quick
Very quick design experience, looking forward to seeing the finished product.
Vic j Wiggins
Staightforward transaction. Clear directions.
David Hutchinson
Good selection of products
Easy to use, able to view your logo prior to making a decision. Good selection of products
Dawn Pepperell
Easy, simple and quick
First time ordering and it was so easy, simple and quick
Sue Prestidge
Great website
Great website and quick and easy to order!
Paul Seheult
Everything was simple and quick
Dawn Waugh
It's always a simple process
It's always a simple process when you order from Hotline! They make the design phase easy with quick responses to design changes. Products always arrive quickly and are great quality. I have used them many times.
Laura Rhoney
Very very fast
Very easy to use the proof system and very very fast to get the proofs, looking forward to seeing the products
Barry Phelan
Brilliant prices
Michelle Lines
Great experience
Great experience. Quick visuals on all items. Only downside is not being able to combine shipping.
A2433 - Printed Enterprise PenA1927 - Two Tone Logo BugsA8003 - GRS Recycled Coloured Tote Bags - Full Colour A8115 - Premium GRS Recycled Drawstring BagA1206 - Classic Car Air Freshener
Reply from Hotline Promotional Products
Hi Michelle,
Thank you for your feedback. We're delighted to hear that you've had a great experience with us and have benefitted from our unique Visual Proof™ service.
We're sorry to hear that you were disappointed with the multiple delivery charges for your various order lines.
We understand that paying for multiple deliveries isn't ideal. It's due to the products being printed in different locations and being delivered on different dates. Unfortunately this means individual delivery charges apply. We appreciate that this can be frustrating, and we're always looking at ways to provide the best possible service and delivery options for our customers.
Thank you for taking the time to share your comments. We value your feedback and hope to have the opportunity to assist you again in the future.
Kind regards.
Chris
Customer Support
Deb Cooke
Excellent added bonus offer
Excellent added bonus offer .. worth taking up !
Deb Cooke
Quick response
Excellent .. quick response to creating visuals.
Jill
The proofs are great!
MICHELLE DALE
Have used before & will do again!
Excellent service and excellent products! Have used before & will do again!
John Fitton
Slick service
Elaine Henson
Efficient
Very quick & efficient ordering process
My Travel Essentials Ltd
Great service as always.
Cathie
Excellent experience
Alexis Curryer
Super helpful
Super helpful customer service (thank you Justyna!) and the proof renditions for our t-shirts were excellent. Also received helpful feedback from the design team when I left comments/questions on the proof submission. Now just waiting to see how delivery and product quality goes!
Kate Morris
Excellent
Excellent - responsive to questions
Jason Simms
Brilliant supplier and service 👍👍
Brilliant service. Fast quotes, design assistance, turnaround and great products. The courier lost one of my packages and Hotline.co.uk replaced the missing items within a very short timescale, ready for a event. Such a relief to have a supportive supplier. Would definitely recommend and will use again.
James
Epic service
Epic service, great product. Slow delivery but small price to pay.
toni coombs
Fast - efficient and high quality
Fast - efficient and high quality. They deal with my fussiness with patience which is a rare thing!!
Lorraine Adamczuk
Great company
Great company. Staff so helpful. Thank you.
Mara Brosin
I think paying for 3 deliveries isn't great, I ordered 3 samples and paid for each delivery individually, that's not nice. That is how companies put customers off.
A1557 - Express Cotton Tote BagsA2540 - 100% Cotton Tote 6ozA7104 - 8oz Coloured Cotton Tote Bag - 2 Sided
Reply from Hotline Promotional Products
Hi Mara,
Thank you for your feedback. We're sorry to hear that you were disappointed with the delivery charges for your sample orders.
We understand that paying for multiple deliveries isn't ideal. In some cases, samples need to be dispatched separately, which means individual delivery charges apply. We appreciate that this can be frustrating, and we're always looking at ways to provide the best possible service and delivery options for our customers.
Thank you for taking the time to share your comments. We value your feedback and hope to have the opportunity to assist you again in the future.
Kind regards.
Chris
Customer Support
Vasilena Daskalova
Great quality, fast delivery!
Hannah Tanhai
Great experience ordering from Hotline
Great experience ordering from Hotline. Every step is so easy to follow and fast response with the visual proof. Thank you
Maureen Campbell
Streamlined
Ordering process was easy and streamlined
Susan Denny
Quality Visuals
Quality Visuals for various styles of branded bags received promptly as were the various follow up queries I needed to make. Excited to see the finished result which could prompt more orders
4.9
/ 5
Based on 6,078 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us