Customer Reviews

Lorraine Bunclark Verified customer

30 Sept 2025

GREAT QUICK SERVICE

Amanda Turner Verified customer

30 Sept 2025

You have been amazing

You have been amazing - super efficient in providing visuals - love that we are getting into promoting our charity with your products. Thank you. This is now our 3rd order- first one was a great product - looking forward to the next 2 orders arriving.

TOPVIEW Verified customer

30 Sept 2025

Great quality. Fast delivery.

Claire Orriss Verified customer

30 Sept 2025

Great easy process from design to finished product

Great easy process from design to finished product, quick response times and good quality items at a reasonable price

Diana Bronson Verified customer

29 Sept 2025

Very easy!

Jolanda Verified customer

29 Sept 2025

Happy with purchase

Very quick service, thank you!

Ravi Waldiya Verified customer

26 Sept 2025

Great experience

It's a great experience to buy products from hotline.

Arvin Rodrigues Verified customer

24 Sept 2025

Great products...

Great products and very prompt design service.

Sara Aruwajoye Verified customer

23 Sept 2025

Love buying from hotline...

Love buying from hotline, has never been disappointed!

Gerard Smyth Verified customer

22 Sept 2025

Highly recommend

The service was fantastic - very patient with my many little changes to text. Great quality caps and delivered super promptly. Highly recommend.

Clare Barraclough Verified customer

22 Sept 2025

I don't go anywhere else

Such easy and quick ordering and great products. I don't go anywhere else for promo items any more!

Sara Aruwajoye Verified customer

22 Sept 2025

Brilliant

Brilliant experience

Lindsay Birch Verified customer

22 Sept 2025

Responsive and helpful

We ordered some seed pencils for our clients open day, we had a bit of going backwards and forwards with iterations to the design and this was no problem, we eventually were able to sign it off and pencils were delivered in time for the event and the client was happy.

Penny Clemmow Verified customer

18 Sept 2025

Great value...

Great value and efficient

Paula Lowe Verified customer

16 Sept 2025

Great experience. Really easy...

Great experience. Really easy process. I've had these bears before and they are a lovely product. Easy to get my artwork adjusted for this order.

Wendy Needham Verified customer

16 Sept 2025

It was my first time ordering...

It was my first time ordering promotional merchandise and I found the helpful service and delivery of the goods was excellent I had from Hotline was brilliant. I would definitely use them again.

Derek Whitten Verified customer

12 Sept 2025

New stylish pens

Shame I have to do an online review. I could write it with the new stylish pens I’ve received!

Ian Marshall Verified customer

12 Sept 2025

Competitive pricing and a personal feel that have me coming back again and again.

As a small business owner Hotline is my go to shop for promotional goodies. Visualisations allow you to view your product before ordering. Delivery is usually quicker than quoted. Competitive pricing and a personal feel that have me coming back again and again.

TIM ROGERS Verified customer

11 Sept 2025

Impressive

Great service and quick delivery. Will order again for sure!

Gemma Bloor Verified customer

11 Sept 2025

Fantastic

Fantastic ordering process and prices! Thanks for a fast turnaround!

Nigel Carr Verified customer

09 Sept 2025

I love the way...

I love the way you can upload your logo and see it within a few minutes. It took me a while to get it right, my fault, but all good and I placed my order. I used this company last year so know that they will deliver what I need.

Reply from Hotline Promotional Products

09 Sept 2025

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Hi Nigel

Thank you so much for your positive feedback and for placing another order with us. We’re really pleased to hear you enjoyed our Visual Proof™ process, which lets you see your logo on the item before you buy. It’s designed to make things quick and easy. 

We really appreciate your continued trust in us and we look forward to delivering exactly what you need again this year.

Thanks

John Morrey

Hotline Customer Support

Vickie Jokow Verified customer

07 Sept 2025

Great service

Ordering and adding artwork really easy, proof's arrived really quickly!! Great Service

Sophia White Verified customer

04 Sept 2025

Love you guys

Mark Fowler Verified customer

29 Aug 2025

Amazing

Amazing design support!

Haifa Al-Dubai Verified customer

27 Aug 2025

Great service!!!

Marina Atherton Verified customer

27 Aug 2025

Great customer service

Great customer service. Thank you!

Casey Dorman Verified customer

25 Aug 2025

Great turnaround

Great turnaround on getting design and easy to order

April Shepard Verified customer

24 Aug 2025

Perfect and easy

Perfect and easy to navigate website and quick response

Amy Verified customer

19 Aug 2025

Exceptional service

Service has been exceptional with very quick turn around in changes to design and understanding our needs. Thank you!

k Verified customer

15 Aug 2025

Great service

Great service. Lots of support from Jake with my preorder queries. Thanks so much