www.hotline.co.uk
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Customer reviews from Hotline orders

Genuine reviews from Hotline customers and independent reviews on Trustpilot.
4.9 / 5
Based on 6,121 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

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We love hearing from you! How was your hotline experience?

Amazingly easy

The process has been very easy, the responsiveness of the graphics design process is amazingly easy to use and then I await the finished result in 10 days time. If the product is as good as the customer service, I am sure I will be delighted.

Really good service

Really good service. All my emails have been answered within minutes of sending the query. Very impressed and I will be recommending them to other people within the school and beyond.

Very professional

We've been a customer with Hotline for a few years and keep returning as they are very professional, reliable and produce good quality products.

Easy to reorder

Easy to reorder and received a discount code too Thank you! First order received compliments from strangers, so didn't bother to look elsewhere

Very fast and efficient service

Very fast and efficient service and as long as the bags arrive in time it will be a 5* process....

Hotline have been great

Hotline have been great, I made an order and then realised I wanted to change it the next day and they were very quick at supporting my needs, the proofs are great as well.

Really impressed with the service from start to finish

Really impressed with the service from start to finish. The visual design team were incredibly responsive, answering my queries, taking suggestions on board and helping to make sure our logo looked just right. I particularly appreciated them recommending alternative products that were better suited to our logo rather than simply proceeding with the original choices. The customer service team were equally helpful, especially when I accidentally paid for an order using the wrong credit card. They made cancelling the order and sorting everything out incredibly straightforward. I was also very grateful for the cheeky 5% discount while I was reviewing the products. I have looked at numerous other suppliers and no one else has offered a discount for the bulk of our order so it was a no brainer. I genuinely can’t fault the service. Everyone I’ve dealt with has been helpful, responsive and accommodating, and you will definitely be our go-to supplier for merchandise for future events. Thank you so much, Hotline!

4.9 / 5
Based on 6,121 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us