Jill
The proofs are great!
Best Sellers
100% Cotton Tote 5oz
Curvy Printed Pens
Hampshire Mugs
Customer reviews from Hotline orders
Genuine reviews from Hotline customers and independent reviews on Trustpilot.
4.9
/ 5
Based on 6,065 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Write review
We love hearing from you! How was your hotline experience?
MICHELLE DALE
Have used before & will do again!
Excellent service and excellent products! Have used before & will do again!
John Fitton
Slick service
Elaine Henson
Efficient
Very quick & efficient ordering process
My Travel Essentials Ltd
Great service as always.
Cathie
Excellent experience
Alexis Curryer
Super helpful
Super helpful customer service (thank you Justyna!) and the proof renditions for our t-shirts were excellent. Also received helpful feedback from the design team when I left comments/questions on the proof submission. Now just waiting to see how delivery and product quality goes!
Kate Morris
Excellent
Excellent - responsive to questions
Jason Simms
Brilliant supplier and service 👍👍
Brilliant service. Fast quotes, design assistance, turnaround and great products. The courier lost one of my packages and Hotline.co.uk replaced the missing items within a very short timescale, ready for a event. Such a relief to have a supportive supplier. Would definitely recommend and will use again.
James
Epic service
Epic service, great product. Slow delivery but small price to pay.
toni coombs
Fast - efficient and high quality
Fast - efficient and high quality. They deal with my fussiness with patience which is a rare thing!!
Lorraine Adamczuk
Great company
Great company. Staff so helpful. Thank you.
Mara Brosin
I think paying for 3 deliveries isn't great, I ordered 3 samples and paid for each delivery individually, that's not nice. That is how companies put customers off.
A1557 - Express Cotton Tote BagsA2540 - 100% Cotton Tote 6ozA7104 - 8oz Coloured Cotton Tote Bag - 2 Sided
Reply from Hotline Promotional Products
Hi Mara,
Thank you for your feedback. We're sorry to hear that you were disappointed with the delivery charges for your sample orders.
We understand that paying for multiple deliveries isn't ideal. In some cases, samples need to be dispatched separately, which means individual delivery charges apply. We appreciate that this can be frustrating, and we're always looking at ways to provide the best possible service and delivery options for our customers.
Thank you for taking the time to share your comments. We value your feedback and hope to have the opportunity to assist you again in the future.
Kind regards.
Chris
Customer Support
Vasilena Daskalova
Great quality, fast delivery!
Hannah Tanhai
Great experience ordering from Hotline
Great experience ordering from Hotline. Every step is so easy to follow and fast response with the visual proof. Thank you
Maureen Campbell
Streamlined
Ordering process was easy and streamlined
Susan Denny
Quality Visuals
Quality Visuals for various styles of branded bags received promptly as were the various follow up queries I needed to make. Excited to see the finished result which could prompt more orders
Andrew
Easy re-order process
Ally
Quick response
Easy to make the order, quick response to any questions I had before placing the order.
tricia
Very impressed
We are very impressed with the service, you have been very patient and helped with many changes to the placement of logos on the chosen products. Thank you.
Gareth Richards
NICE AND STRAIGHTFORWARD
Matthew Rumbelow
Fast turnaround
Always a fast turnaround, sensible pricing and easy transactions.
Oluwatoyin Laditi
Quick turnaround
Great service and staff. Quick turnaround.
Jayne Hale
Excellent
Saphel Rose
Nice
Cheryl Carnwell
Reorder
Very easy to reorder the key rings
Mel Duffy
Easy to use
Easy to use, getting samples and a free Visual Proof™ really helps us to decide which product we wanted.
Rachel Lintern
Quick response
Easy to use website. Quick response in respect of visual proof™ of product.
Richard Krumins
Fast and...
Fast and not like rocket science, compared to other service providers.
Harry Stratford
Pretty quick
Pretty quick at getting mock ups over, have had cheaper prices.
A2482 - 15cm Value RulerA1206 - Classic Car Air FreshenerA327C - Vinyl Coaster RoundA5169 - Printed Petal HighlighterA3164 - Tao Bottle And Can Opener KeychainA3049 - Pep 4000 Mah Power Bank
Reply from Hotline Promotional Products
Hi Harry,
Thank you for your review. We're pleased to hear that you were happy with the speed of your Visual Proof™.
We appreciate your comments regarding pricing. While we may not always be the absolute lowest-priced supplier, we instead work hard to offer great value through high-quality products, fast turnaround times, guaranteed delivery dates and a service our customers can rely on from enquiry through to receipt.
Thank you again for your feedback, and we hope to have the opportunity to assist you with future orders.
Kind regards.
Chris
Customer Support
4.9
/ 5
Based on 6,065 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us