GHAZANFAR MEHMOOD KARIM
EXCELLENT
Customer reviews from Hotline orders
Read what customers say about ordering branded merchandise from Hotline, including their experience of
our website, artwork proofs and finished products. Browse the reviews collected on this page, visit our
separate Trustpilot profile or share your own experience.
4.9
/ 5
Based on 6,138 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Write review
We love hearing from you! How was your hotline experience?
Owen Granfield
Good people to work with
Terry Murphy
Really cool
Really cool, super helpful and great service...well done and thnx
Deb Gray
Excellent
Excellent, very easy to design what I needed
Will hobhouse
Good product
Good product but very expensive delivery charge - not warned till basket. All prices are quoted ex vat
Reply from Hotline Promotional Products
Hi Will,
Thank you for your feedback. We're really pleased to hear that you're happy with the product.
We understand your comments regarding delivery charges and VAT. We always aim to make our pricing as clear and transparent as possible without hiding anything. To help with this, we show the VAT at various stages throughout the ordering process, including within the Instant Quote on the product page and the price breakdown alongside your Visual Proof™. But please accept our apologies if this was not visible enough.
Delivery charges are calculated separately and displayed in the basket. We aim to keep these as low as possible. This is to give our customers full flexibility and clarity of the full cost, before placing their order.
We also work hard to offer competitive prices, reliable delivery services and guaranteed delivery dates, giving our customers the best possible value and peace of mind.
Thanks again for choosing us. We really appreciate your business and feedback and hope to help you again in the future!
Kind regards.
Chris
Customer Support
beverley kettlety
Quick turn around - thanks
Anne Perkins
Ordering easy and straightforward
Penelope Parker
Helpful staff makes all the difference
It's a steep learning curve to navigate the procedures on line, but the response of helpful staff makes all the difference. I can't wait to see our merchandise.
Reply from Hotline Promotional Products
Hi Penelope,
Thank you so much for your lovely 5-star review! It's great to hear that our team made such a positive difference to your experience. We're always happy to help, especially if it feels like there's a lot to take in during the ordering process.
We really appreciate your feedback, and we'll be sure to pass your kind words on to the team.
Thanks again for choosing us. We're excited for you to receive your merchandise and hope you love it!
Chris
Customer Support
Victoria Collins
Great - quick and easy thank you
Claire ROBERTSON
Brilliant so far
Brilliant so far - price is great-easy to navigate the website and design process
Brian Hoskins
Always very easy to repeat order. Thanks
Phil Adcock
Good contact
Samantha Rolfe
Quick and easy
Caroline Newman
Always excellent value
Really good choice of products and always excellent value and quality
Carolyn Hyde
So easy
So easy and you can see your items with your logo prior to ordering anything, meaning you can try out a few different options!
Mohammed Zaheer
So far so good
So far so good, will have more to say once we get the bags.
Mr Paul Lipton
Great little bonus buy at Checkout. Pens look great and excellent value for money
Neil Johnson
Good products, good prices, great design service
Sarah-Jane Grace
Very easy
Stuart James Ross
Good Customer Service
Mhairi MacRae
Fast and efficient
The ordering process was so fast and efficient. Looking forward to the product arriving.
Ian Buckle
Amazingly easy
The process has been very easy, the responsiveness of the graphics design process is amazingly easy to use and then I await the finished result in 10 days time. If the product is as good as the customer service, I am sure I will be delighted.
Jolanda
Easy and convenient
Jane Doherty
Excellent experience
First time using and excellent experience. The speed of the visual proofs is great when you need it quickly!
Lisa Tilson
Great price and very efficient
Very good as I kept going backwards and forwards. Great price and very efficient.
Sandra Helm
Easy to make changes
Very happy with the visuals and easy to make changes to the order.
Sarah Ward
Incredibly prompt responses
Incredibly prompt responses and edits to my design. Thank you very much.
Martine Roberts
Very easy and quick to order
Chris Hibbert
Excellent swift service
Sandra Lopez
Always amazing! Love the designs!
4.9
/ 5
Based on 6,138 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us