Alan Melton
Excellent
Trusted by 200,000+ UK Organisations over the past 35 years
Best Sellers
100% Cotton Tote 5oz
Curvy Printed Pens
Hampshire Mugs
Customer reviews from Hotline orders
Genuine reviews from Hotline customers and independent reviews on Trustpilot.
4.9
/ 5
Based on 6,025 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Write review
We love hearing from you! How was your hotline experience?
Steven Phillips
Easy to Order and fast with replies +++++
steven hird
Superb service so far in ordering my T Shirts. I eagerly await delivery of the order
Janette Donnelly
Easy to order. Great design team support
Louise O'shea
Superb website
Through the many changes it was met fantastically well, ordered what we had on screen, not had delivery yet so cannot comment any further, website, superb
keith smith
EXCELLENT - EASY TO ORDER
Sarah Roberts
Helpful and reactive
Zainab Akhtar
Swift feedback and great designs
Isaac Stott
Fantastic
The team have helped me multiple times with my order and have been fantastic throughout
scott winteridge
Great site, easy to use
Mags Siddle
An easy repeat order :)
William de la Riviere
Efficient service
I like the automated logo process which makes for an efficient service. Thank you again team HOTLINE
Jon Munday
1st Class
Ordering was straightforward, and delivery arrived promptly. This company is truly first class to work with. I am very pleased with the Golf Repair Tool and Ball Marker, item #A8055. Best wishes, Jon
Medicare Foundation Uk
Stress free
It was quite swift. Straightforward and stress free.
Mark Duckworth
Awesome service
Jan Troake
I'd prefer if postage and VAT were in the initial quote, as I usually feel disappointed that I haven't got the good price I thought I had.
Reply from Hotline Promotional Products
Hi Jan,
Thank you for your review.
We appreciate your feedback regarding VAT. We understand that VAT can sometimes come as a surprise for customers who are not ordering on behalf of a business. We do display VAT throughout the quotation and ordering process, including within the Instant Quote section and the order breakdown alongside the Visual Proof™, but we value your comments and will continue to look for ways to make pricing information as clear as possible.
Thank you again for your order, and we hope to be of assistance with any future promotional merchandise requirements.
Kind regards.
Chris
Customer Support
Tony Richards
Excellent as always!
Excellent as always! Great service, great product & the design team are amazing! They take my (silly) ideas and make them reality. Thank you! :-)
Dilshod Umarov
You really make it easy to plan, design and order.
Fanny
Quick, easy and cheap
Quick, easy and cheap, will let you know the quality after, but the ordering process could not be better
Anna Williams
Again. Great Customer Service.
Allison Jacks
Very good, a bit disappointed with delivery time.
Reply from Hotline Promotional Products
Hi Allison,
Thank you for your review and for choosing our Silicone Ad Loop Keyrings. We're delighted to hear that you were pleased with the service you received.
We're sorry to hear that the delivery time was a little longer than you expected. We always aim to provide the best delivery options possible. We also guarantee the delivery dates quoted at the time of ordering.
However, we appreciate your feedback and thank you for your order. We hope to have the opportunity to work with you again in the future.
Chris
Customer support
Anna Williams
Wonderful Customer Service
Wonderful Customer Service. The response is quite quick. The only 'fly in the ointment' is the inability to change lettering on an item on this occasion. But apart from that, I am very happy:)
Fewlass Fertilisers Ltd
Very easy to order
Mr Thomas Arthur
highly recommend
As always great service, easy to update designs, highly recommend.
Lisa Bolcato
Quick
The Hotline team got my proof over to me really quickly and also answered some additional questions I had quickly.
Jimmy Cavanagh
Very easy to use and see what you are getting.
Tracy Miller
Really easy
It has been really easy to work with you. Getting visuals sent and amended was so easy. Thank you so much
Perry Preston
Brilliant service 10/10
We ONLY USE these guys - Brilliant service 10/10
Colin Loud
Proof looked great
The proof image looked great & came very quickly. I was surprised by the VAT - I suggest highlight that up front- I'm a not a company
Reply from Hotline Promotional Products
Hi Colin,
Thank you for your review. We're delighted to hear that you were pleased with the quality of your Visual Proof™ and the speed with which it was delivered.
We appreciate your feedback regarding VAT. We understand that VAT can sometimes come as a surprise for customers who are not ordering on behalf of a business. We do display VAT throughout the quotation and ordering process, including within the Instant Quote section and the order breakdown alongside the Visual Proof™, but we value your comments and will continue to look for ways to make pricing information as clear as possible.
Thank you again for your order, and we hope to be of assistance with any future promotional merchandise requirements.
Kind regards.
Chris
Customer Support
Jen McMahon
Excellent customer service
4.9
/ 5
Based on 6,025 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us