Frequently Asked Questions

We’ve been the UK’s trusted leader in printed promotional products since 1989. With over 35 years of expertise, we focus on making sure your logo looks great on every product you choose as well as ensuring ordering is simple, quick and easy, making your branded merchandise perfect every time.

At Hotline, we use a tech-driven approach where all orders are be placed online by our customers through our user-friendly website. While we don’t assign individual account managers, our advanced systems and dedicated team ensure your queries are resolved efficiently. Additionally, all design work is carried out by our team of design experts, who ensure your logo shines on every product you order. This streamlined process allows us to deliver professional results with exceptional support every step of the way.

Absolutely! We value your feedback. After you place your order tell us what you think!

Yes! Our annual Bestsellers Brochure showcases hundreds of top products to promote your business. Order one now by clicking the link in the footer of our website.

Our normal business hours are Monday to Friday, 9 AM–5 PM, However, our support centre is available 24/7 to assist you!

We’re lucky enough to be located on the sunny south coast in Christchurch, Dorset. We also partner with factories across the UK and Europe to bring your logo to life on all our products.

1 . Unmatched Quality : Every product is thoroughly checked to ensure it meets our high standards and showcases your logo perfectly.

2. Precise Proofing: Your logo won’t go to print without your approval of a detailed Visual Proof™.

3. On-Time Delivery: We guarantee your products, featuring your standout logo, will arrive when you need them.

4. Expert Support: Our team is here to assist you every step of the way to ensure your brand shines.

We’re committed to making sure your logo leaves a lasting impression on every product.